Companies gain
competitive advantage by getting up-to-date and accurate information about the
market and competitors through market research. But sometimes there comes some
hurdles which restrict the company to access that information. Some of the hurdles/restrictions
are as follows;
Time constraint – in business it is
often said that time is money. Companies need to be efficient in every activity
in order to survive in the market. They need to make decisions as quickly as possible
to sustain their position in the market. In gathering and analyzing the data,
time is the major constraint.
Reliability of the data – the quality
of market research depend upon how correctly the data is collected. Quality can
be damaged by less meaningful questions in questionnaire, biased interviews,
unrepresentative sample etc. In order to make the research more reliable there
should be more effort required to collect correct data, sample must be
representative etc.
Budgetary constraint – collecting and
analyzing data can be very expensive. Some organizations have lack of expertise
in order to get extensive research while they have lack of funds to pay to
expert research agencies to collect data for them. In this case company need to
rely on less than perfect data which is collected through secondary source
(less costly).
Legal and ethical constraints – different
laws like Data Protection Act (1998) which has a number of allegations for
market researchers collecting and holding different kind of data. For example
the researchers have to ensure that the data they obtain must be kept secure
and only use for lawful purpose, also kept it as long as it is necessary.
Organization need to behave ethically when dealing with public. It must be
cleared that why data is collected and for what purpose the data will used in
future.
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